Greetings, It has been reported that a lot of our clients are experiencing bouncing emails when receiving emails from customers with the error message “User wasn’t found at domain or the mailbox is unavailable”. Those using Office 365 or a
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Hurricane Preparedness Checklist
Is that time of the year and you need to prepare your network for any bad weather that can affect your equipment. Let’s be honest while everything is important in the company to continue working properly the most important
Read moreOutlook is blocking attachments
Recently if you try to send an attachment like a PDF you noticed that you receive an error in Outlook right before you send the attachment that reads “The item contains attachments that are potentially unsafe. Recipients using Microsoft Outlook
Read moreHow to Open a Support Ticket
While we understand that every single computer situation is an emergency for the customer, we have to admit that sometimes you can find a work around and another solution. This is why we have a ticketing system, not only to
Read moreRansomeware Attack – Windows Patch
Users of Windows need to be notified ASAP of a new ransomware strain and take immediate measures to patch. Specifically, on May 12, 2017 a new strain of the Ransom.CryptXXX (WannaCry) strain of ransomware began spreading widely impacting a large
Read moreWeb Protection Reporting Outage – Americas Only
Nova Momentum Computers received this notification from our service provider, as soon as we get more information we will let you know. This will affect customer using our Web Protection Services in case you experience anything out of the normal:
Read moreAgent Update March 1st
Dear Customer, As part of our promise of keeping your system up to date, we will need to update our Remote Agent on all the workstations and servers. The update will take place on Wednesday March 1st, at 10:00pm, no
Read moreMissed Scan will Run on Next Startup
Antivirus Scans are important for every system inside a business to make sure that no file or virus are located inside ready to be activate on any minute. Nova Momentum Computers is using Managed Antivirus and while no Antivirus
Read moreBe careful with Holiday Emails
Holidays and Trick Emails are Coming Since the Holiday Season begin we started to get bombarded by all kind of email from the IRS to Customs to Carriers. Please let your Staff know to pay detail attention by the type of
Read moreSystem Restart Monday October 24
System will Restart on Monday October 24, 2016 at 7:00pm Should you shutdown or restart your computer? The answer is YES. You should shutdown or restart your computer at least once a week. This will allow some of the
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