Outlook Crashing

It seems that a recent Microsoft Office Update released yesterday Tuesday July 14, 2020 is causing some outlook to either Crash when opening or just close as soon as you open it. This is a Microsoft issue and no solution has been provided by Microsoft yet. If you are experiencing this problem please contact us in order to apply the work around to this problem.

Hurricane Preparedness Checklist


Is that time of the year and you need to prepare your network for any bad weather that can affect your equipment. Let’s be honest while everything is important in the company to continue working properly the most important asset is the server and its data. But I prepared a quick list for your to follow and get ready


  1. Make you you have a backup, if you can make a backup offsite or on a portable unit now is the time and make sure is up to date.


  • Computers/Server
    • Shutdown the operating system and power off the computer.
    • Disconnect the power from the UPS or from the wall. If you can disconnect all the cables from the back of the computer instead that will be a better idea because you will be disconnecting the network cable which somehow have access to the outside work and it can conduct electricity in case of a lighting strike.
    • Move the tower to a higher ground maybe on top of your desk will be a good spot.
    • Cover the computer with trash bags and make sure there is no opening where the water can coming. Even if your building don’t have windows the ceiling can leak water down.
  • Printers
    • Disconnect the power cord and the network cord from the back of the printer.
    • Move the printer to a higher ground if you can, if not make sure you put a bag and cover the printer properly


Make sure you plan with your staff when to leave the office and disconnect the network. DO NOT wait until the storm is ready to hit to send the staff home, you will always forget to disconnect something important and remember that anything that is cable (phone, network, internet, etc) have access to outside the building which can conduct electricity and damage anything that is connected at the end if a lighting strike the building.


After the storm all the customers will like to be up and running right away, Nova Momentum Computers will try the best to bring everyone up but we ask to be patience.

Ransomeware Attack – Windows Patch

Users of Windows need to be notified ASAP of a new ransomware strain and take immediate measures to patch.

Specifically, on May 12, 2017 a new strain of the Ransom.CryptXXX (WannaCry) strain of ransomware began spreading widely impacting a large number of organizations, particularly in Europe.

Wcry is demanding a ransom of $300 to $600 in Bitcoin to be paid by May 15, or, in the event that deadline is missed, a higher fee by May 19. The messages left on the screen say files will remain encrypted. It’s not yet clear if there are flaws in the encryption scheme that might allow the victims to restore the files without paying the ransom.

If you have yet to install the Microsoft fix—MS17-010— you should do so immediately. You should also be extremely suspicious of all e-mails you receive, particularly those that ask the recipient to open attached documents or click on Web links.

If you have seen nonstandard activity and believe your customers’ information may have been exposed, please contact support.

Storm Emergency Procedure

Good Morning

As you know Florida is in the Hurricane Watch for Thursday and as much as we will like to continue working during the storm, as a Network Administrator I do not recommend that. The UPS Battery Backups for all Nova Momentum Computer customers are setup to start the shutdown process of the server 5 minutes after power to the building is cut off. This is to give some servers plenty of time to shutdown properly without causing data damage but sometimes, services and software override this shutdown command causing the servers to stay powered until the battery runs out. DO NOT rely on the batteries to keep the server on during the storm.

Please plan with your staff accordingly on when to stop businesses and start the process of shutting down equipment. This will be the procedure to follow:

Tonight Wednesday October 5th starting at 5:00pm I will manually launch a Full Server Backup. Anything done on Thursday will be backup on a regular schedule but in case of an emergency the server will be restored back to October 5th.

On Thursday October 6th

  1. Protect the computers close to windows by either relocating them or by covering the computers and monitors with garbage bags.
  2. Remove any electronic from the floor, Computers, UPS batteries, Surge Protectors
  3. Power Down electronic equipment Computers, Monitors, Copiers, Printers, and UPS Batteries as well (UPS Batteries can be turned off by holding the power button)
  4. After all the equipment is turned off proceed to the server room and turn off the servers. In the event that you don’t know how, let me know so I can connect remotely and do it for you.
  5. Wait until the servers are powered down completely and then turn off the UPS Batteries as well, this normally should shutdown any internet equipment as well.

If you or any of your staff have any questions please contact me at 407-375-7650

Remember to have your staff join this Newsletter for important news and articles.